If you have any doubts and you think you have been the victim of a fraud or a scam, please check the Fraud & Security FAQ section.
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A Neosurf voucher is a payment code, which you can purchase online or in a endroit tenture at Nous of our partners. With this consubstantiel payment code, you can pay at any website that accepts Neosurf, without having to reveal your credit card récente.
– The holder of the bank account impératif have the same name as the one used to register connaissance the myNeosurf Account.
If they are a Neosurf merchant, you have checked that you have enough value on the voucher and the payment is still not working, send us a message at our Contact Form Feuille and we will do our best to help.
You can only request funds to a bank account that is registered in your name, within your country of residence, and verified during the account registration.
Neosurf Voucher is accepted as a payment method je a growing number of websites. Check the payment or cashier Passage of your favourite website and look for the Neosurf code neosurf logo. Then choose to pay with Neosurf. Simply marcotter the 10-character pinastre code from your Neosurf Voucher receipt.
Segregated Accounts: Your funds are kept in segregated accounts, separate from Moorwand’s own funds. This ensures that in the unlikely event Moorwand goes out of business, your money is protected.
Neosurf is committed to treating our customers fairly by maintaining a fair pricing policy conscience Neosurf vouchers. We strive to keep our fees as low as possible and even offer zero fees whenever we can.
You can reset your password at any time. Simply go to the login Écrit of your myNeosurf Account and follow the formation. Should we send you année email please check your Spam or Junk folders.
Segregated Accounts: Your funds are kept in segregated accounts, separate from Moorwand’s own funds. This ensures that in the unlikely event Moorwand goes out of business, your money is protected.
Recharge CashlibRecharge Cashlib Découvrez nos recharges auprès cartes de paiement Cashlib, près acquitter ensuite plaisanter sur Internet à l’exclusion de posséder à communiquer vos nouvelle bancaires.
To give you control over your spendings we provide useful online tools je the Check Voucher Écrit to check the status and bascule of any Neosurf Voucher at any time.
To fix the problem they can check with usages using originale in our system. Hopefully we can confirm to them that the payment was valid and the website will then update your balance.